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serenade head


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*Color on webpage could be slightly different from real color depending on monitor or PC setting,please understand.

*If the doll had any accident during the shipment, please contact us through E-mail:

*The accident must be reported within 7 days since the package is arrived. 

*We don’t accept order except shopping option,include joint and accessories.

*It is impossible to cancel or change order after confirm payment.

*All Products are design by SERENADE studio, only sell by SERENADE website and the specified agency.

User Comment(Total7User Comment Num)

  • Gwen ( 2017-06-27 23:35:30 )

    Thank you for the fast reply! :) So I can order 1 extra head per doll. Ow, no... Now I have to choose... They are all so lovely...

    AdministratorThank you for your deep love

  • Gwen ( 2017-06-26 20:41:48 )

    Dear administrator, are all the heads in the picture above available and can I order more than one head?

    AdministratorHello dear,if you bought one doll before,then you have a chance order one head,those heads not sell alone without body,thank you

  • Gwen ( 2017-05-10 23:24:16 )

    The basic shipping fee for zone 6 is $47,- , right? Thanks!

    AdministratorYes,you're right:)

  • Gwen ( 2017-05-10 20:46:33 )

    Dear administrator, the e-mails with all information and pictures (2 e-mails) have been send. You don't have to answer the mails, they are just to inform you! :)

    AdministratorOk,thank you,you can make a new order now

  • Gwen ( 2017-05-10 16:53:49 )

    Dear administrator, thank you for your reply! I can understand you need prove I have the doll. I will send you an e-mail with a list of the doll, parts and clothing and the pictures I made of all items. Thank you for taking this in consideration!

    Administratorok dear,thank you for your kind understand

  • Gwen ( 2017-05-07 17:58:41 )

    Dear administrator, turns out, my friend isn't the first owner of Ava. She never received the invoice with the order information when she bought the doll. That means there is no way for me to get the order number! :( I can e-mail you the pictures of my doll and all the parts she came with, maybe that helps. All my friend knows, is that the Original owner bought her in 2016.

    AdministratorMay be Original owner bought her in 2016,but I need more informations to prove it,thank you

  • Gwen ( 2017-05-01 20:56:24 )

    Dear seller, I would like to know if it is possible to buy hands and heads without ordering a complete doll. I just bought a Serenade doll (Ava! :3) from a friend and would like to purchase more parts for her! :)

    AdministratorYes,dear,you can,and you need to tell me your friend order number from us,thank you

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